PCYC Queensland OSHC services – Term 2 Update

On Monday, 13 April the Queensland Government announced that to continue to slow the spread of COVID-19, for the first five weeks of term two from 20 April to 22 May Queensland students would be moving to a home-based learning model and schools would only be open for the children of essential workers. This means that all students who can learn from home are to stay at home.

The government also confirmed before and after school care, long day care and family day care will continue to operate and we are pleased to confirm that all PCYC Queensland OSHC services will be open and operating as usual.

What’s happening with school for Term 2?

From Monday, 20 April 2020, Queensland students will be moving to a home-based learning model for the first five weeks of Term 2, till Friday 22 May. During this time all students who are able to learn from home should do so.

Schools and teachers will continue to be the primary point of contact for students and parents who will set the curriculum, teaching and learning programs, and Education Queensland have also made online resources available on their website.

How will this affect my child?

From the start of Term 2 until 22 May 2020, all students will be learning from home, except for students in the following categories:

  • Children of essential workers on days when they are not able to be supervised at home and no other arrangements can be made. Essential worker means ANY worker who must continue to attend their workplace for essential business during this time.
  • Vulnerable children include children identified by schools or who:
    • are currently receiving services from Child Safety, including children who are subject to a child protection order
    • are subject to a youth justice order.
  • Children in designated Indigenous communities.

Where the student is learning at home, the parent or carer is responsible for the student’s safety and wellbeing at home or elsewhere. During this period, all PCYC OSHC services will be operating normal hours, please refer to our website for individual service details.

What will happen after 22 May?

A decision about the model of learning for the remainder of Term 2 will be made by mid-May 2020.

What if my child must attend school?

On-site supervision, with access to the school’s home-based learning materials, will be available at all schools for students in the categories listed above.

Students who attend school during this period will receive support to participate in the same learning program that is being delivered by their classroom teachers to students who are learning at home.

What if I am not an essential worker but I am working from home. Can I access OSHC?

Yes, your child can attend a Before or After School Care session, however it will be the responsibility of the parent/carer to get their child to and from the service (no transport arrangements will be in place).

How far in advance do I need to make a booking? Can I book on the same day?

All our OSHC services require as much notice as possible for bookings and cancellations, to allow for adequate staffing. However we accept bookings as late as 9.00am for the After School Care session on the same day, and by 5.00pm the previous day for Before School Care sessions. We do require 48-hours notice for cancellations.

All bookings and cancellations should be made through your My Family Lounge App if you have access to it. If not, please call your service directly.

What if my child has never attended a PCYC OSHC service before?

Email your local service and request an enrolment enquiry form. Follow the instructions provided, to enrol your child. See our website for details.

What if I no longer require care for my child because they will be at home?

If you would like to cancel your bookings BUT hold your place, then log on to your My Family Lounge App and cancel individual sessions of care.

If you want to permanently cancel your bookings, then you should email your service with your child’s name and the date you wish to cancel from.

What if my allowable absences are running out?

The Federal Government has provided an additional 20 days to your allowable absences giving you a total of 62 days.

Where can I find more information?

The following sites and resources are progressively updated and it is important to remain up to date with the latest information. You can visit:

Department of Education COVID-19 information for families and services

Queensland Government’s COVID-19 health alerts

Beyond Blue website for resources to support staff and families