Youth and Community

Youth Support Service (YSS) is focused on providing support services to vulnerable young people and strengthening their relationships with their families and support networks. Youth Support provides an essential early intervention response to young people who present with risk factors that may impact their well-being and result in harm, homelessness and/or negative health outcomes.

Target Group

The target group of the renewed Youth Support approach is young people aged 8 to 21 of age who are at risk of:

• Disconnecting from their family/community or support networks
• Disengaging from school, training and/or employment
• Harm, including self-harm.
• Homelessness

Youth support service types

Youth support service providers usually deliver up to 2 service types: access services and support services.

• Access services provide information, advice and referral to services the young person needs (e.g. drug or alcohol, mental health, housing, legal, education, and domestic and family violence services).
• Support and case management services provide case management and case coordination, one-on-one support and assistance, including referrals to young people who need additional or specialised help (e.g. working with them to identify goals and strategies for re-engaging with their family and school, entering the workforce, or developing coping mechanisms or parenting skills).

This prevention and early intervention approach looks at the individual needs of the young person and provides access to appropriate supports and services. Service responses then bring together the required support in a collaborative and coordinated way. This partnership approach encourages less duplication and gaps across programs and systems and enables services to be delivered in a more integrated.

Youth Support Service is available Monday – Friday 10:00am – 6:00pm

Activities for those who do not want to play sports. Activities vary each day: arts, craft, board games, etc.

Monday to Friday: 2.30pm – 5.30pm