OSHC Survey Results 2024

Based on a recent survey data, it’s clear that PCYC Queensland OSHC enjoys high satisfaction levels among schools and families.

PCYC Queensland OSHC Services conducted surveys involving approximately 1500 families and 50 school-based services earlier this year.

The surveys covered various topics affecting families and schools, such as satisfaction with PCYC Queensland OSHC, challenges impacting their OSHC experience, and areas of service delivery they appreciate or feel could be improved.

They also assessed satisfaction levels regarding OSHC’s communication and responsiveness to the evolving needs of families and schools.

 

92% satisfaction rate among parents and guardians

Out of 1494 survey responses from parents and guardians, the majority expressed high satisfaction with our proactive communication and our ongoing commitment to prioritizing students and adapting our services to meet evolving family needs.

 

95% satisfaction rate among school-based services

Surveys from 48 school-based services highlighted that our proactive approach in addressing concerns creates a safe and welcoming environment. Additionally, our active involvement in school events underscores our dedication to student wellbeing.

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