Happy International Volunteer Manager Day

For International Volunteer Managers Day this year we spoke to some staff members who manage volunteers and how much volunteers mean to PCYC.


Sgt Storm Kolera, Youth Club Program Manager PCYC South Burnett

Volunteering really comes down to community and connection. Our volunteers invest their time in the next generation, helping young people feel a sense of belonging and know they are valued and supported. By building positive relationships and strong support networks, volunteers help reduce vulnerability and give young people a greater sense of connection to their community.

It always amazes me just how much of themselves our volunteers are willing to give. They generously give their time, energy and skills, without expecting anything in return, simply because they genuinely care about young people and want to make a positive difference in their lives. It’s that selflessness and commitment to their community that really stands out to me.


Shane Nicholson, Braking the Cycle Program Coordinator PCYC Edmonton

Volunteers make a huge difference to young people at PCYC by providing encouragement, guidance and a positive role model. They help create a safe, welcoming environment where young people feel included, supported and confident to try new things. Sometimes, simply showing up consistently, listening without judgement and taking an interest in a young person’s life can make a lasting impact.

Something that really stands out is when a volunteer takes the time to connect with a young person who might be shy, struggling or feeling left out. By encouraging them to participate, celebrating their achievements and reminding them that they matter, the volunteer can help build their confidence and sense of belonging. It’s often the little things a volunteer does consistently that make the biggest difference — helping a young person feel seen, valued and believe in their own potential.


Sgt Jeremy Arato, Youth Club Program Manager PCYC Deception Bay

At PCYC Deception Bay our amazing volunteers make catering to young people’s needs possible. With up to 100 young people attending programs during the course of an evening our volunteers support with providing supervision and preparing meals. This has contributed to the wonderful culture and inclusion that we are known for.

One of our brilliant young volunteers Sam, has been volunteering about 8-10 hours per week, whilst completing her final year of high school. She helps in the kitchen to prepare snacks and meals for participants and helps with the set-up and supervision of programs. Sam is also engaged in the club’s Braking the Cycle program and recently achieved her 100 hours and is booked in for her licence test. All while completing her final year of schooling.


Sgt Mick Hughes, Youth Club Program Manager PCYC Sunshine Coast

I have a quote from a Youth Leadership Team member given to me during his onboarding interview that reflects the impact/inspiration our volunteers had on him as a 14-year-old.  Q: Why do you want to volunteer at the PCYC? A: Because I want to be like the older guys that volunteer.

We also have a long-term volunteer who started out coming to the club as a program participant since she was a teenager – she is now in her late 20s and volunteers every week at the club supporting young people just like she was in her teens.  It’s what she does every week that really stands out for me, she selflessly gives her time, has completed external training to build her capability as a volunteer, and often spends her own money buying food/treats for the participants (Halloween lollies etc), just little things that make a big difference to the participant’s day.  She reflects what PCYC is all about in my opinion.


Kymbellie Johnston, Activity Facilitator BCYC Bowen

Volunteers make a real difference in the lives of young people at PCYC by creating a safe, supportive, and welcoming environment where everyone feels valued and included. Through their time, encouragement, and dedication, they help young people build confidence, develop new skills, form positive connections, and recognise their potential, strengthening not only our young people but our entire community.

One thing that has really stood out is the volunteer’s commitment to making a positive difference in our Bowen community, from helping keep our beaches clean to consistently greeting everyone they meet with a friendly, positive attitude. Their actions demonstrate community spirit, environmental responsibility, and the importance of leading by example, inspiring young people to take pride in their community and understand how even small actions can make a lasting difference.